Designed for individuals and small teams. This package provides essential support through email and community resources with standard response times.

A balanced support package for growing teams. Includes enhanced support channels such as priority email and live chat during business hours, in addition to all basic features.

Tailored for enterprise-level needs, Full Support provides comprehensive, round-the-clock assistance. It includes multi-channel support, dedicated account management, and expedited resolution for critical issues.

The Social Media Integration feature is an AI-powered solution that seamlessly connects your WhatsApp, Instagram, and Messenger channels into one unified platform. It enables your organization to manage customer interactions, monitor engagement trends, and respond in real time across multiple social networks, ensuring consistent brand messaging and enhanced customer support.

The AI Knowledgebase is an advanced platform that aggregates your organization’s data from diverse sources, ensuring your customer support agents are always grounded in the most accurate and up-to-date information. Powered by AI, this feature not only centralizes and tracks your knowledge assets but also seamlessly integrates them into your support workflows, enabling informed and context-aware interactions at all times.

The Customer Support Agent is an AI-powered chat solution that delivers personalized, real-time assistance while staying grounded in your organization's unique data and brand persona. It leverages an integrated knowledgebase to provide context-aware support, including AI-generated suggested prompts that guide conversations and enhance customer interactions.

The Advanced Analytics feature leverages AI to deliver both descriptive and predictive insights, transforming raw data into actionable intelligence. With descriptive analytics, organizations gain clear visibility into past performance and trends, while predictive analytics enable proactive decision-making by forecasting future outcomes.

The Services Interface is an AI-powered platform that streamlines the creation and delivery of specialized services using intelligent forms. It empowers organizations to design, customize, and deploy service offerings with ease, leveraging AI to optimize workflows, enhance data collection, and tailor services to meet specific customer needs.

The Survey Interface is a powerful, AI-driven platform that enables organizations to create structured, dynamic surveys. Powered by a robust survey builder, it delivers prompt-based surveys generated in real time based on user input and your organization's knowledgebase. The process starts with five randomized yes/no or true/false questions designed to quickly gauge the user's perspective. Once the AI processes these initial responses, it generates a personalized survey experience to uncover deeper insights.

The Community Interface is an AI-powered platform designed to foster robust community engagement and collaborative problem-solving. It empowers users to create issues, engage in dynamic discussions, and propose solutions, while enabling organizations to manage and resolve community concerns effectively. With features like interactive polls and an AI-driven community assistant, this tool ensures that feedback is continuously integrated, driving innovation and enhancing the overall user experience.

The Admin Hub is an AI-powered central management platform designed to oversee and control a comprehensive suite of tools including the AI Knowledgebase, Customer Support Agent, Advanced Analytics, Services Interface, Survey Interface, and Community Interface. It provides a unified dashboard to monitor performance, gather real-time feedback, and extract actionable insights from both descriptive and predictive analytics. By consolidating these features into one platform, the Admin Hub empowers your organization to optimize workflows, ensure consistent service delivery, and drive continuous improvement across all customer engagement channels.