Privacy Policy
1. Information Collection and Use:
We collect and process personal information to provide you with a seamless customer experience and to enhance our services. This information may include: - Contact Information: Name, email address, phone number. - Communication Data: Interactions, feedback, communication history. - Community Data: Participation in customer communities and forums. - Usage Data: Data collected from your interaction with our services. - Technical Data: IP address, browser type, device information.
2. How We Use Your Information:
We utilize your data to: - Improve Services: Enhance customer service and tailor our offerings. - Communication: Keep you informed about updates, products, and services. - Community Experience: Facilitate communication and interaction within communities. - Feedback and Analysis: Understand customer sentiments and improve processes. - Compliance: Fulfill legal obligations and protect our rights.
3. Sharing Your Information:
We may share your data with: - Affiliated Companies: Subsidiaries and parent companies for improved services. - Service Providers: Partners assisting with data processing and service delivery. - Legal Requirements: To comply with legal obligations and regulatory requests.
4. Your Choices:
- Communication: You can opt-out of marketing communications at any time. - Access: You can request access to your personal data we hold and correct inaccuracies. - Deletion: You can request the deletion of your data, subject to legal requirements.
5. Data Security:
We implement security measures to protect your information from unauthorized access, loss, or misuse. However, no data transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Data Retention:
We retain your personal data as long as necessary for the purposes outlined in this policy, or as required by law.
7. Children's Privacy:
Our services are not intended for children under the age of 18 years. We do not knowingly collect personal information from minors.
8. Updates to this Policy:
We may update this Privacy Policy from time to time. Changes will be posted on our website, and your continued use of our services after any modifications constitutes acceptance of those changes.
9. Contact Us:
If you have questions, concerns, or requests regarding your personal data, please contact us at: Email:sales@proximaai.co Phone: +254(0)759481887
10. Consent:
By using our services, you consent to the terms outlined in this Privacy Policy.